Refund policy
We offer a 30-day return policy. To be eligible, items must be returned within 30 days of delivery in their original condition—unworn, unused, with tags, and in original packaging—with proof of purchase. To request a return, please contact us at salarmart9@gmail.com before sending the item. Returns sent without prior approval will not be accepted. Damaged, defective, or incorrect items should be reported immediately. Certain items, including perishable goods, personalized products, beauty/personal care items, hazardous materials, sale items, and gift cards, are non-returnable.
Once your return is received and inspected, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method within 10 business days. Please note that your bank or card provider may take additional time to process the refund. For EU customers, a 14-day cancellation/return period applies where required by law. For any return-related questions, please contact salarmart9@gmail.com.
